Gem Park Ooty, Ooty - Reviews, Rooms Options & Prices 2025

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About the Resort

Sheddon Road, Ooty, India, 643001

Gem Park Ooty is a picturesque resort situated in the Nilgiri Mountains, renowned for its elegant blend of contemporary structure and traditional aesthetics. Awarded the 2023 Travelers’ Choice Award by TripAdvisor, the resort offers an unforgettable hospitality experience. Overlooking breathtaking landscapes, it is conveniently located close to major tourist attractions, enhancing its appeal for travelers seeking relaxation amid nature's beauty.

Location

Gem Park Ooty is strategically situated just 3.2 km from Ooty town and 115 km from Coimbatore International Airport, ensuring easy access for guests. The surrounding area boasts numerous attractions, including the Botanical Garden and Doddabetta Peak, enhancing the resort's appeal as a base for exploration. Nearby landmarks include local markets and unique sightseeing spots.

Rooms

The resort features a variety of accommodations, from deluxe rooms to presidential suites, each equipped with modern amenities. Rooms offer breathtaking views of the Doddabetta Mountain and come with large beds, private bathrooms, and complimentary Wi-Fi. Notably, the Luxury Suites feature separate living and dining areas, providing additional space for relaxation.

Eat & Drink

Dining at Gem Park Ooty includes a selection of venues such as the Jade Garden, offering authentic Oriental cuisine, and the Valley Bar, serving a range of cocktails and snacks. Guests can enjoy both lunch and dinner at these restaurants, with breakfast also available as part of the stay. Unique dishes from Szechwan, Canton, and Hunan regions are featured in their menu.

Leisure & Business

The resort provides a range of recreational activities, including a Health Club and spa offering Ayurveda and traditional massage treatments. Guests can also enjoy a well-equipped fitness center, steam and sauna facilities, and various indoor games. Outdoor spaces enable activities such as walking and exploring the scenic surroundings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double or Twin Room

Max:

3 persons

33 m²

Bed options:

1 King-size bed

Mountain view

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Ooty 1.3 km

Airports

Coimbatore International (CJB) 111.9 km

Mysore (MYQ) 117.9 km

Train

Ooty Railway Station 1.9 km

Fernhills Palace 3.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining!

“The rooftop restaurant offered amazing food with a wonderful buffet variety, allowing us to enjoy both great meals and stunning views.” view full review

Spacious Comfort

“The room was incredibly spacious and well-maintained, providing a comfortable retreat with a amazing view of the mountains.” view full review

Fun for Kids!

“The indoor games area was a huge hit for my kids, keeping them entertained and allowing us to relax during our stay.” view full review

Relaxing Experience

“The rooftop garden provided a serene space where I could unwind and enjoy nature while dining.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Electric vehicle charging station

Sports & Fitness

Fitness centre
Badminton
Billiard tables
Table tennis

Guest Parking

Electric kettle
Dryer

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Board games
Children's menu
Children's play area
Kids club
Game room

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Entertainment
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Beauty treatment
Massage
Make up services

Room features

Heating
Mini-bar
Sitting area
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
CD player
AM/FM alarm clock

Location

Sheddon Road, Ooty, India, 643001

Map view

Sheddon Road, Ooty, India, 643001

City landmarks

Garden

Government Botanical Garden

3.0 km

Lake

Ooty Boat House

2.3 km

Garden

Rose Garden

4.0 km

Church

St Stephen's Church

1.7 km

Church

Holy Trinity Church

740 m

Church

Union Church

780 m

Museum

Wax Planet

780 m

Nilgiri Mountain Railway

1.8 km

Ooty

Raj Bhawan

1.3 km

Church

Kandal Cross Roman Catholic Church

1.3 km

Assembly rooms theatre

830 m

Coonoor

Second World War Memorial Pillar

1.7 km

Hadfield Road West Lake

Abu Vishwa Temple

1.3 km

Nilgiris District

Vittoba Temple

1.3 km

Hosur Dharmapuri District

Venkateshwara Perumal Temple

1.3 km

Bellikal Nilgiris District

Bellikkal Lake

3.9 km

Mukurthi Dam

3.9 km

Udhagamandalam

Tribal Research Center

1.3 km

The Nilgiri Hills

Mukerti National Park and Lake

3.9 km

Charring Cross

Adam's fountain

1.0 km

Church

Sacred Heart Cathedral

630 m

Sacred Heart Church

630 m

Library

Nilgiri Library

1.0 km

Sargan Villa

Bee Museum

3.8 km

Saint Stephens

660 m

Market

Tibetan Market

850 m

Nilgiris

Western Catchment

2.0 km

Holy Trinity

740 m

Baha'i Centre

880 m

Snowdown Road Ooty Commercial Roadd Ooty

Upper Bhavani Lake

2.6 km

Nearby

Baha'i Centre

490 m

Restaurants

Jade Garden Chinese Restaurant

3.5 km

Sheddon Road

Hotel Kabab Corner Restaurant

5.3 km

Hillbunk Club Road Ooty

Curry Leaf Restaurant

5.3 km

Club Road Ooty

Hyderabad Biryani House

4.7 km

Walsham Road Commercial Road Junction

Le Cafe

3.8 km

Littlearth Square

Big Bite Chicken

1.8 km

TTDC Youth Hostel Building

Shinkow's Chinese Restaurant

2.9 km

No 38/83 Commisioners Road Opposite State Bank of India

Reviews and Ratings

Feedback from previous guests about their experience

86%

liked the resort and would come back again

Breathtaking views

Delicious dining experience

Check-in issues

Distance from town

8.6/10

Great

Rooms

7.2

Location

7.9

Service

7.0

Dining

7.6

Sawyer

United Kingdom, January 2025

5.4/10

My stay at this hotel was a mixed bag. The location had stunning views but was affected by ongoing construction, which was quite disappointing. The room was clean, but the facilities and service didn't meet my expectations, especially given the cost. Although breakfast had decent options, the overall dining experience felt lackluster. I found the price to be a bit steep for what was offered.

Rooms

6.0

The room was spacious and clean, but the bathroom had a lingering cigarette smell, which was off-putting. The carpet, however, had seen better days and could really use a good clean.

Service

5.0

Service was inconsistent. While housekeeping was prompt when I requested cleaning, the reception staff had communication issues and seemed preoccupied with checking protocols.

Location

5.0

The location boasted beautiful views but was marred by construction work, which dampened the experience. I feel like it has potential, but the current state is less than ideal.

Dining

7.0

Breakfast offered a good variety for local tastes, but the continental selection was quite limited and not very appealing.

Facilities

5.0

The hotel had nice gardens and a planned pool area, though it was under renovation during my stay, which was disappointing. The lifts were also temperamental.

Frank

United Kingdom, December 2024

5.6/10

I had a mixed experience at this hotel. While the views were stunning and the staff genuinely tried to please, the property itself felt old and poorly maintained, which was disappointing. The pool has been out of service for a long time, and the rooms lacked basic comforts like adequate heating. On the bright side, the restaurant offered excellent meals, but overall, it could benefit from significant upgrades.

Rooms

5.0

The rooms were unfortunately cold and in dire need of renovation. Linens were stained, and the furniture seemed outdated. Even after requesting cleaning, the issues remained.

Service

5.0

The service was inconsistent. Some staff members were eager to help, particularly during breakfast when the manager was around, but otherwise, they seemed indifferent to guests' needs.

Location

7.0

The location offered breathtaking views and was conveniently situated close to attractions. However, it was annoying to have so many flies around the property.

Dining

9.0

The food was the highlight of my stay, with a wide variety of delicious options for breakfast and dinner. The chef really knew his stuff.

Facilities

5.0

Unfortunately, the pool facilities were non-existent, and it’s been under construction for ages. Other amenities didn't seem to match the hotel's rating.

James

United States, December 2024

7.2/10

Rooms

Service

Location

Dining

Facilities

Thomas

United States, October 2024

8.0/10

Gem Park Hotel in Ooty offers an incredible view from its hillside location, with spacious and clean rooms that provide a soothing ambiance. The staff is courteous and attentive, making the stay enjoyable. However, there were issues with TV service and some aspects of the dining experience could be improved. Overall, it’s a great place to stay, but there are a few areas that could use some attention.

Rooms

9.0

The rooms were spacious and clean, featuring a nice view of the valley. I appreciated having a large sitting area which enhanced the overall experience.

Service

8.0

The service was incredibly polite and attentive, especially from the restaurant team and the front desk staff. They made every effort to ensure a pleasant stay, although there were some communication hiccups regarding room types.

Location

10.0

The hotel has an excellent location perched on a hilltop, providing breathtaking views. It's far enough from the city hustle, making it peaceful yet convenient.

Dining

7.0

Dining options were generally good, with a buffet style that included a variety of dishes. However, there’s room for improvement in terms of flavor and variety.

Facilities

6.0

The overall facilities were decent, but certain amenities like a kids play area and indoor pool were still under development during my stay.

United States, October 2024

8.2/10

Gem Park Ooty is truly a stunning hotel with breathtaking views of the Nilgiris, complemented by warm service from the staff. The dining experience is top-notch with a wide variety of delicious meals. However, my check-in process was a little rocky and the distance from the main town could be a drawback for some.

Rooms

9.0

The rooms are spacious, clean, and offer incredible views of the valley through large picture windows. The seating area adds a nice touch for relaxation.

Service

8.0

The service was generally excellent, with warm interactions from the front office team. They quickly resolved my check-in issue once it was brought to their attention, showcasing their commitment to customer satisfaction.

Location

7.0

Situated on a hill, the location provides amazing views of Ooty, although it's a bit of a trek to the main town.

Dining

10.0

Dining at Gem Park was a highlight of my stay, with every meal being a gastronomic delight. The variety in the menu kept every dining experience exciting.

Facilities

7.0

The hotel has lovely gardens and a terrace lawn, perfect for evening strolls, though some amenities could use better upkeep.

Breathtaking views

Check-in issues

Samuel

United Kingdom, September 2024

7.4/10

I had a fantastic experience at this hotel during my honeymoon! The welcome was warm, and the staff made my stay truly special. The room had stunning views, and the breakfast spread was delightful. However, the experience was slightly marred by a lack of consistent service in the restaurant and a missing music accompaniment during our special dinner. Overall, a highly recommended stay!

Rooms

9.0

The room was spacious, clean, and came with an amazing view of the mountains and gardens. The bed was very comfortable, allowing us to relax well.

Service

7.0

While some staff members were attentive and helpful, there were moments of inconsistency, especially in the restaurant. Mr. Yuvraj's effort to cater to our dining preferences was appreciated.

Location

8.0

The hotel is situated in a quiet area, about 3 km from the town center, which provided a serene escape surrounded by nature.

Dining

7.0

The breakfast was good with a variety of options, though dinner service could have been more consistent. The candelight dinner setup was a nice touch, but it lacked a music option.

Facilities

6.0

The hotel has great potential with beautiful gardens, but there were signs of wear in some areas, and improvements could be made.

Andre

United States, September 2024

6.0/10

I had mixed feelings about my stay at this hotel. The views were absolutely stunning, and the room I eventually got on the 4th floor was much better than the initial one I was shown. However, I felt there was a clear bias in room allocations for international guests, which was quite disappointing. Additionally, the amenities like the pool and spa were both out of service during my visit. Overall, while the dining experience was good, I left feeling like there were several areas that need improvement.

Rooms

6.0

Initially, I struggled with a stinky room on the 2nd floor, but I eventually moved to a better, more comfortable room on the 4th floor. It had good decor and a nice view.

Service

7.0

The service was decent overall, but there was a lack of attention when it came to room assignments. The dining staff were attentive, but sometimes felt overbearing.

Location

6.0

The hotel is quite high up and far from the hustle of the market, making it inconvenient without a car.

Dining

7.0

The food was tasty and the dining area was beautiful, but there could be more variety at breakfast.

Facilities

5.0

The hotel advertised an indoor pool and spa, but they were both out of service, which was disappointing.

Aaron

United Kingdom, September 2024

8.6/10

I had an amazing experience at Gem Park during my tour of Southern India with Citrus Holidays. The hotel was beautifully located with stunning views from the room, and the staff went above and beyond to ensure our stay was wonderful. While the in-house restaurant was a bit pricey for the portion sizes, the complimentary breakfast was delicious with a great variety. Overall, it was a memorable stay, despite the pool being closed during my visit.

Rooms

9.0

The rooms were spacious, clean, and provided fabulous views. They had all the necessary amenities for a comfortable stay.

Service

10.0

The service was exceptional. The staff were very professional and attentive, handling requests efficiently. They even organized an early breakfast for us when we checked out early.

Location

10.0

Gem Park is perched on top of a hill, offering a prime location with breathtaking views of the city at night. It’s conveniently located near popular attractions.

Dining

7.0

The breakfast had a vast spread and was very tasty. However, the in-house restaurant could improve its pricing structure, as the portions felt lacking for the cost.

Facilities

7.0

While the hotel offered several facilities, it was unfortunate that the pool was not in use during my visit.

Jacob

United Kingdom, August 2024

7.8/10

Staying at this hotel was an incredible experience, with an ambience that felt truly otherworldly. The rooms offered stunning views and had great facilities, though I did find myself wishing for a ceiling fan. The complimentary tea upon arrival was a lovely touch, and the location gave us breathtaking vistas. However, the cold temperatures inside the hotel were uncomfortable at times, particularly in the lobby areas during the chilly evenings.

Rooms

8.0

The rooms were spacious and provided excellent views, although lacking a fan made them a bit stuffy at times.

Service

7.0

Staff was prompt and attentive, though at times perhaps a bit overbearing.

Location

9.0

Situated high up, the hotel's location offers amazing views over the lush valley and is close enough to the main center of Ooty.

Dining

8.0

The buffet had a great variety of options and was worth the price. We enjoyed our meals at the Chinese restaurant.

Facilities

7.0

The hotel was well-maintained with beautiful lawns, though some facilities seemed under pressure during events.

Bob

United States, July 2024

6.6/10

I recently stayed at this hotel in Ooty, and while it has great potential, it falls short in several areas. The staff is eager to help, and the views are breathtaking, but the facilities are outdated, and some basics like Wi-Fi and room maintenance need serious attention. Overall, it was an interesting stay that left me feeling it could be much better for the price.

Rooms

6.0

The rooms were spacious, offering fantastic views of the hills, but the lack of soundproofing made them less comfortable at times. They definitely need an upgrade.

Service

7.0

The service varied; while some staff were friendly and attentive, I noticed moments where they seemed overwhelmed and unable to meet basic requests effectively.

Location

9.0

The location is stunning, perched atop the hills with a remarkable view of Ooty. It's a prime spot for soaking in the beauty of the surroundings.

Dining

6.0

Dining options were decent, but there wasn't much variety. The food was okay, but not exceptional, and I expected more based on the price.

Facilities

5.0

Facilities were lacking; the pool was under construction and many essential amenities seemed outdated or in disrepair. It really needs an upgrade.